Microsoft Dynamics CRM is a customer relationship management solution that allows organizations to keep track of all customer-related activities: sales, marketing and customer service. Sales staff can build and follow their sales cycles, marketing can generate and track leads through campaigns, and customer service teams can track issues.
Dynamics CRM is offered as an online solution, so there is no infrastructure to deploy. Integration with Outlook allows users to tag sent and received emails to contacts, leads or opportunities in Dynamics CRM so that all activity and communications are properly tracked.
Additionally, mobile applications allow users to view and update information from anywhere, on any device, ensuring that all relevant data is up-to-date for everyone to see.
Find out more: Microsoft Dynamics CRM or Request Information or Demo
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