Gary, our ZENworks Director (right), with Jared Brunson, a Super-Ninja ZENworks Support Master who often helps out our team!
Well, another great week has wrapped up here in Provo, Utah at the Novell Tech Summit! It sure was great to see everyone, again, and get so much information and training on the products.
Yesterday morning (Thursday), Jason Blackett and Bryce Romney, the Product Managers for ZENworks Mobile Management went in depth about how the architecture works, and explained how to get the SSL certificates all setup and working properly. Although a recent addition to the ZENworks family, there is already a lot of interest around ZMM from customers.
During the discussions, it became clear that customers will need guidance with this, as this goes beyond IT and into the realm of HR and Legal. After all, you are talking about controlling and/or imposing policies on personally-owned devices.
In the afternoon, Jon Giffard, Senior Product Manager, explained in detail the application, usage and best practices surrounding Full Disk Encryption. As we’ve discussed in a previous article, FDE is critical to protecting the corporate data stored on your endpoints, especially laptops. Any organization with mobile users should really consider adding this to their security arsenal; after all, “An ounce of prevention…”
And to end the week, Jon Giffard spent this morning training us on Novell Service Desk. This truly is a fantastic solution for customers looking to streamline their IT processes and adding value to the business! We have been using NSD internally at Adaris for over a year, now, and it is indeed a vital part of how we do business with our customers. Two years ago we posted this article about Novell Service Desk – note that the offer still stands!
And that’s a wrap!
Next up: Brainshare 2013! Hope to see you there!
