Yes thanks for all of this info and I have always thought the sales folks from Novell and the partners should be included in this or in other product-related training. When I first started out with Novell technology 15 years ago I, and all other sales people where I was studied basic networking and the CNA course to better understand our business and our customers. Melding technical and sales knowledge and experience only enhances our customers’ experience; keep the techno talk coming!
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